Using the ICED Method for Problem Solving & Decision Making

I find acronyms very helpful with remembering ordered steps and information. That said, I enjoy using the ICED model to educate my clients on effective problem solving and decision making skills.

Identify the problem.
Spell out what the problem is and why it is a problem.

Create Alternatives.
List the possible ways that a person could handle the problem.

Evaluate the Alternatives.
How much will the alternative action/decision help versus harm the person or other people involved?

Decide on the Best Alternative to Do.
Which alternative will bring the most help and cause the least harm?

I find it helpful to pair this teaching with a decision making or problem solving activity. The activities I use most often include facilitating role play scenarios in which my clients are encouraged to respond to each scenario using the ICED model steps, and completing a decision making tree using an example presented by my client.

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